Diversity is defined as a multi-dimensional mixture of people who vary by age, gender, race, religion, or life-style. Workplace diversity refers to variety and multiformity in the workplace. This multiformity can be driven in numerous ways; demographic composition of geographical location, an aging population, increasing presence of women in the workplace to mention a few. In this paper we examine how diversity can be manages using operant and social learning practices to reduce the incidence of workplace stereotypes.
Diversity in the workplace
With market globalization and international competition, firms have come to realise that a diverse workplace is a strong competitive advantage in today’s markets. It helps to attract a diverse customer base and provides new perspectives in an organization. We see diversity initiatives being implemented to improve corporate productivity and performance.
Multiformity in the workplace introduces an element of heterogeneity in problem solving /decision-making. This leads to a larger range of perspectives and stronger critical analysis of issues2
Diversity is a reality in today’s workplace. It shouldn’t be merely tolerated but valued for what it brings to the organization. ‘It’s not about assisting the individual to “fit into” the corporate culture by “fixing” what is different about them.1
Diversity and Perceptions
The multi gender, culture, religion elements of diversity are subject to multiple impressions in differing si.
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Running head. Conflict in Workplace
Conflict in Workplace
[Institution 's Name] Conflict in Workplace
It should not be surprising that our discomfort with conflict has carried over into our organizations. Organizations generally hate conflict. Until recently conflict was viewed as abnormal and treated as a shameful corporate secret. In fact. as recently as ten years ago when we offered training programs in organizations. we were often asked not to use the c-word ' in our title. Clients names like Reaching Agreements That Last ' or Dealing with Differences ' as
if admitting the need for conflict resolution skills would disclose some serious corporate flaw. Of course conflict was there. People had opposing interests and different perspectives at work just as they had at home. except that it was unacceptable in most organizations to acknowledge these differences. One reason for suppressing conflict was that managers did not and still do not welcome contrary opinions from their subordinates. Another reason was company etiquette it was more diplomatic to sweep differences under the mat than to risk offending colleagues with whom you had to work every day. Certainly. it was bad taste to lose your temper. and emotional responses were usually career inhibiting
Over the past ten to fifteen years. the situation has improved in that more organizations accept that conflict is natural and not something to be ashamed of. Frontline and managerial employees are more and more often identifying conflict resolution skills as necessary tools for dealing with coworkers. managers. and customers. Perhaps this greater openness reflects the fact that the amount of conflict in organizations is unavoidable and is increasing. for reasons we will discuss shortly
Conflict is a product of diversity and interdependence. Organizational conflict arises because people who have different personal and professional interests must work together to achieve the organization 's goals. Because these people have different interests and may actually be in opposition to each other. they often become concerned that others may block them from meeting their needs
Organizations are made up of people who have different and quite often opposing values. goals. beliefs. perspectives. interests. personalities and communication styles. These differences arise from a variety of sources. some personal and some organizational (Fernandez. 1993
Individuals have unique mixes of personal characteristics and cultural identities that alter the lens through which we view our experiences Skin color. ethnic origin. socioeconomic class. religious belief. sexual orientation. and physical challenges are some of the influences on our values and outlook. While these characteristics help us connect with other likeminded people. they can also create tension and misunderstanding with those who are different (Allen et al. 2000
Other important differences are our personalities and personal preferences. For example. some of us are goal oriented while others are more laid-back. Some of us value high income the most and still others put the highest priority on family life. Some of us like working alone while others prefer working in teams. Some are good with details and others have a.
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Personal Values in the Work Place
The ten values (both work and personal) that I have chosen are adventure, affection (love and caring), creativity, excitement, friendships, having a family, quality relationships, religion, status, and wealth. Adventure is a component of a valued way of life for me because I feel most alive when I’m taking risks. Bold and risky undertakings are fun. Taking chances and daring yourself to push your limits are good for the soul. Creativity is the ability to transcend traditional ideas to create meaningful new ideas! It’s important to me to feel inspired. In the work place, if you use your imagination, you could solve problems that were impossible to solve before. Having a family is a personal value that most people strive for. Families are supportive and will help me in my career. My elder relatives are wise and would advise me in any career move and my younger siblings could cheer for me on the sidelines. Religion does not belong in the work place. However when I spend time in prayer I feel inner peace, which in turn effects my work overall. Religion is a form of mediation for me. Spiritual-mindedness in my personal lives helps me in the work place. Wealth is something from the workplace that will greatly effect my personal life. With a plentiful amount of wealth, my family can feel secure and will be able to focus on other things in life.I don’t want lack of money to prohibit anything in my life.
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